FAQ

Important FAQ’s:

How to place order at BruPharmacy.com?

Select the product, get registered with our site and make payment. This way you can place a successful order.

 

How to track my order?

 

Contact our customer support team for the information about tracking of the delivery parcel. Our customer support executive will provide you the appropriate information regarding your tracking number.

 

How do I cancel my order?

 

For order cancellation contact our customer support team by email or phone within 24 hours after placing an order. After 24 hours, we will not entertain any cancellation requests.

 

Will I get my money back after canceling the order?

 

Certainly, if you cancel the order within the 24 hours then you will get the money back and it would be credit into the same account from which it was deducted. The money would be resend to the account from which it was charged.

 

Are generic drugs of BruPharmacy.com effective enough?

 

Absolutely yes. BruPharmacy.com guarantee about the effectiveness of generic drugs sold by it. our generic drugs are absolute quality products. They match their branded counterparts in all respects and even basic constituent is also same between the two.

 

Buying medication from online pharmacy without a prescription is legal?

 

Yes! It is very much legal. Our medications are approved by FDA and WHO, which show their legality.

 

What mode of payments do you accept?

 

Visa card and Master card are the methods through which you can make a payment.

 

Are my private details safe with you?

 

Your privacy is our main aim and we keep it in every case. We do not reveal your private details to any third party. We use SLV technological method that will assure you more about us.

 

Do you deliver medications all over the world?

 

Yes. You can place order with us from anywhere.

 

What will happen if my order is lost?

 

If your order will be lost during delivery then we will reship you order again free of cost. But, if it gets lost due to your mistake, like you have given us wrong address then we do not take any responsibility.

 

What are your shipping charges?

 

We have standard shipping charges. For EXPRESS SHIPMENT we charge $25 and for REGISTERED POST we charges $18. These charges are applicable globally.

 

If I do not receive parcel, will I get refunds?

 

Yes. In this case the first thing you need to do is to contact our customer support and inform them that you have not received the medicine. We will look into the matter and if the mistake if from our side your request for the refunds would be processed.

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